Digital delivery
Licenses send by email after payment. Access starts right away.
Refunds are limited to the cases below.
Save your receipt in case support asks for it later.
- Keep your order email
- Contact support within 24 hours for refund requests
When we may refund
We review duplicate charges, missing delivery, and activation failures.
Support must confirm the issue before a refund is approved.
- Chargebacks without contacting support may void the license
- Terms of Use
How to request
Email support@valocheats.org with subject Refund Request, your order ID, and a short summary.
Approved refunds go back to the original payment method when possible.
We confirm by email before any charge is reversed.
Most requests are reviewed within two business days.
Keep your payment confirmation handy when you write in.